Returns
To return a On Trend MN product: You must let us know in the date of your purchase, what you would like to return and why you want to return it. We have a 14 day return policy.
What can be returned: Custom orders are non returnable due to the custom nature of the product. All returns must have lable attached. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 14 days of receipt of purchase. Items that are missing a lable cannot be returned. Items with noticeable wear cannot be returned. Items must be in new condition to be eligible for return.
Returns for refund: must be made within 14 days of receipt of purchase.
Returns for exchange or store credit: must be made within 14 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to to confirm your return. Please indicate if you want a replacement or a refund.
- Deliver or ship back item within 24 hours of request.
Send the package to:
On Trend MN - Returns
225 S MAIN ST
PINE ISLAND, Minnesota 55963
United States
